Patrick Cooney from NHS Lothian , whilst carrying out respiratory reviews in one of NHS Lothian’s pharmacies, has been attempting to use a more rounded house of care approach for each of his consultations and work with the patient as much as possible. He shares how this helped one patient.
During a recent consultation, when trying to figure out what mattered to a patient, I discovered that although his inhaler usage was a concern, the primary issue that was troubling him was caring for his wife.
Instead of delving into his respiratory issues, we looked into how we could help his wife and what other support I could offer that would make things easier for them.
By the end of the consultation, the patient was more relaxed and I had arranged a district nurse visit for his wife to assess her properly. We then booked a future appointment to revisit his respiratory issues and see how else we could support him.